Help Centre
How can we help you?
Find answers, guides, and support for everything VeloCar Rentals
Browse by topic
🚗
Booking a Vehicle
How to search, select, and confirm your rental booking.
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Payments & Billing
Payment methods, invoices, refunds, and pricing questions.
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Insurance & Safety
What's covered, how claims work, and vehicle safety standards.
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Your Account
Managing your profile, bookings history, and loyalty points.
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Corporate & Fleet
Long-term leasing, account management, and business solutions.
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Locations & Delivery
Where we operate, pickup points, and vehicle delivery.
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Check our FAQ for the most common questions
Our Branches
Can't find a branch near you? Contact us →Find a Location
Visit any of our branches or use the map to get directions
Lagos Island Branch
14 Marina Road, Lagos Island, Lagos
Mon – Sat: 7am – 9pm
Ikeja Airport Branch
Murtala Muhammed International Airport, Ikeja, Lagos
Open 24 hours
Victoria Island Branch
Plot 1649 Adeola Hopewell St, Victoria Island, Lagos
Mon – Sun: 8am – 8pm